boom! Blue Voicemail Guide

Call voicemail to listen to messages

From your wireless phone

  1. From your wireless phone, press and hold 1.
  2. If prompted, enter your voicemail password. Any new unheard messages will begin to play.
  3. If you don't have new voicemail, press 1 to listen to your saved messages. Messages play beginning with your first (oldest) unheard message or first (oldest) saved message.

From another phone
Accessing your voicemail from another phone is handy when you don't have your wireless phone with you or when outside a coverage area. To check your voicemail messages from another phone:

  1. Call your 10-digit wireless number.
  2. When you hear your voicemail greeting, press the * key to interrupt it.
  3. If you reach the main voicemail system greeting, enter your 10-digit wireless phone number, then interrupt your greeting by pressing the * key.
  4. Enter your voicemail password when prompted.
  5. Follow the voice prompts to listen to your messages.

Voicemail navigation
Use the following keys to navigate through your messages.

Action Key Press
Rewind 10 seconds  1
Rewind to beginning  11 
Skip ahead 10 seconds 
Skip to end of message  33 
Delete message 
Recover deleted message  1 then 9 
Save message  9 
Skip message 
Replay message  0 then 
Hear more options 
Return to main menu 


More information can be found on AT&T's support page here.