Log In Problems / Registering your Email Address

To access your account online you can go here: https://myaccount.boom.us/

 

On your first visit you will need to make sure that your email is registered for the online account by clicking the "Register" button at the bottom beside "Sign In"

Doing so will get you to the following page, where you can enter your email address to register:

Should you get an error message, please contact our customer support team by email (support@boom.us), chat (#chat button), or phone call (888-869-1141) so that we can further assist.

*Please note that you must already have an existing account with Boom Mobile to register your email address. If you have a SIM and are trying to create and activate an account you can instead go here first: https://go.boom.us/ to activate your SIM and create your account.

 

 

If you have already visited our site before but do not remember your password you can instead click the "Forgot Password?" link to reach this page:

 

From this page please enter your email address and then click the "Send Email" button. You should receive an email with a link to reset your password within about 15 minutes. If you do not see it please remember to check your Junk/Spam folder.

Should you not receive an email or if you receive an error please contact our customer support team by email (support@boom.us), chat (#chat button), or phone call (888-869-1141) so that we can further assist.