MyAccount Prepaid

Trouble logging in/ Forgot password.

If you are having trouble logging into your MyAccount (https://myaccount.boom.us/) page, first make sure your email address is registered for the online account by clicking "Register" as shown below. If it says email is already registered go back and click on "Forgot Password." This will send a link to your email address to update the password. If you do not see the email please be sure to check your spam and junk mail folders. One common error is that the email is found to be invalid, this can ...

Change of Address

You can change or update your address by logging into your account and clicking the Change Info tab then clicking on General Details. Update your information and click Save.

Check Usage

To check your data usage, log into your account at m (https://myaccount.boom.us/)yaccount.boom.us (https://myaccount.boom.us/Account/Login) and click on the blue tab that says Boom! MONITOR. Your current plan and any TopUps will be displayed in the lower section while the summary will be at the top of the page. At this time minute tracking is not available online. If your plan does not have unlimited minutes you can call us at (888)869-1141, chat with us, or email us at support@boom.us (mailto:s...

Update Prepaid Plan

To update your prepaid plan you can chat with us, update it on your online account, or call us at (888)869-1141. To update your plan online you can access your online account here (https://myaccount.boom.us/). Once you are logged in there are 6 blue tabs along the top of the screen, select the tab that says Update Plan. Select the plan you are wanting to purchase from the drop down box that says Prepaid Plan. Be sure that the Renew Now box is not checked unless you are wanting to renew right awa...

How to Enroll in or Update Auto Pay

To update or add new card for auto pay, log into your Myaccount (https://myaccount.boom.us/Account/Login) and go to Saved Payment Profile. Here you can see all cards saved on file for your payment options. If you don't want a card saved on file you or need to erase an expired card you would hit the Remove Button. If you want to add existing card as the new auto pay you would click the toggle button to on. You click the same button to off the stop auto pay on a card. To Enroll a new card in...

Change Password

To reset your password, Log into your Myaccount (https://myaccount.boom.us/Account/Login). Hover mouse over Contact Info and pick Change Password. This page will display your email address and ask for your current password and then the new password you would like it to be. Click the Save button to update.