MyAccount Postpaid (LD)

Changing Contact Information

To change your contact information, including your address or email address. You can click on the pencil on the left column to edit the fields as shown below:

Log In Troubles / Registering your Email Address

To access your account online you can go here: https://myaccount.boom.us/ On your first visit you will need to make sure that your email is registered for the online account by clicking the "Register" button at the bottom beside "Sign In" Doing so will get you to the following page, where you can enter your email address to register: Should you get an error message, please contact our customer support team by email (support@boom.us), chat (#chat button), or phone call (888-869-1141) so...

AutoPay and Payment Methods

To update or add new card for auto pay, log into your MyAccount (https://myaccount.boom.us/) and go to "Pay Methods". That will bring you to the below screen. From here, any saved payment methods will be listed. If there are none, as in the example below, you can click on the "Add Pay Method" button to add a new card or bank account. Clicking that button will allow you to select between adding a Credit Card or Bank Account from the first drop down. After this the page will update with new fi...

Viewing Statements/Payments

Log into your Myaccount page, at the top of the page will be five BLUE tabs hover mouse over View and Pay Bills. There you can select to see the past six months of billing statement by clicking on Statements or see all payments made in the past by clicking on Payments. To get your statements click on the download symbol () next to Statement number this will download the file for you to open and view the summary. You can also click on the Notify Me box to receive an email when paymen...