Important Update: Cell Phone IOS and OS network issues.

Dear Valued Customers,

We're dedicated to providing the best support and services to our customers. Today, we want to bring your attention to a significant update regarding operating system (OS) support for older devices, particularly for Android and iOS.

As technology rapidly advances, both in hardware and cell networks, older phones unfortunately face limitations in receiving the latest OS updates, including security patches and new features. This impacts your ability to use networks like Verizon and T-Mobile optimally.

Here are the key details:

Phones no longer supported:

  • Apple: iPhone 6, iPhone 6s plus, iPhone SE.

  • LG: Lucid 2, Optimus F7, Optimus F5, and more.

  • Huawei: Ascend G740, Ascend Mate, and more.

  • Samsung: Galaxy Trend Lite, Galaxy SII, Galaxy S3, and more.

  • ZTE: Grand X Quad V987 and Grand Memo.

  • Others: Alcatel, Archos 53 Platinum, HTC Desire 500, and more.

How Does This Affect You?

  1. Security Concerns: OS updates are crucial for protecting your device against potential security threats. Without these updates, your phone could be more susceptible to cyber-attacks and malware.

  2. Compatibility Issues: Over time, apps and services may require a more recent OS to function optimally. Without updates, you may encounter compatibility issues and limited access to certain applications.

  3. Performance Decline: As apps and services evolve, they are optimized for newer operating systems. Older phones may experience a decline in performance and responsiveness.

  4. Loss of Service: The most prevalent issues we have been seeing are phones displaying no service or no cellular network. They may also switch from extended network to roaming or no network frequently.

What Can You Do?

  • Upgrade Your Device: Consider upgrading to a newer smartphone that receives regular updates. This ensures you have access to the latest features, improved security, and an overall better user experience.

  • Stay Informed: Stay updated on the latest trends and advancements in mobile technology to make informed decisions about when to upgrade your device.

We understand that change can be inconvenient, and we sincerely apologize for any disruption this may cause. Our priority is to always prioritize your safety and satisfaction. If you have any questions or concerns, our customer support team is here to assist you.

Thank you for being a valued member of our community.


Boom Mobile.