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Changing Contact Information

To change your contact information, including your address or email address. ...
Home -> MyAccount Prepaid

Update Plan - PrePaid

Follow these simple steps to manage your account through myaccount.boom.us: ...
Home -> MyAccount Prepaid

Other APN Information

Apple iOS APN Locations: If your carrier allows you to view the APN settings...
Home -> Technical Support -> APN and Data

Update your carrier settings on your iPhone or iPad

Learn about the carrier settings updates for your iPhone or iPad. Carrier se...
Home -> Technical Support -> Apple iOS Support

Carriers Account # & Pin locations

Last update: 3-15-17 ________________________________________________________...
Home -> Porting and Activation

Important Update: Cell Phone IOS and OS network issues.

Dear Valued Customers, We're dedicated to providing the best support and ser...
Home

How to become a dealer

If you are interested in being considered a dealer, you will need to fill out...
Home -> How to become a dealer

How To Enable/Disable Call Waiting

How to Switch between two phone calls: When you're on call and a second call...
Home -> Boom! Networks -> BOOM Red -> Calling/Data Features

Changing Phones

Changing Phones To change devices on any of our networks you will need to re...
Home -> Technical Support -> Changing Devices

How to enable VoLTE

Before you can enable VoLTE , you must have a compatible phone (https://suppo...
Home -> Technical Support -> VoLTE (HD Voice)

How To Enable/Disable 3 Way Calling

3-Way Calling is a feature available that allows you to call two phone number...
Home -> Boom! Networks -> BOOM Red -> Calling/Data Features

How To Set Up Voicemail

To set up your voicemail using your phone: - Enter *VM (*86). - Tap th...
Home -> Boom! Networks -> BOOM Red -> Calling/Data Features

How do I set up a 6-way call?

How do I set up a 6-way call? You can set up a 6-way conference call the sam...
Home -> Technical Support -> VoLTE (HD Voice)

How to delete a configuration profile on your iPhone

- If the app has a configuration profile, delete it. - Go to Settings > G...
Home -> Technical Support -> Apple iOS Support

How To Enable/Disable Call Forward No Answer: No Answer/Busy Transfer Boom Red

Description You can have incoming calls answered by another phone whenever ...
Home -> Boom! Networks -> BOOM Red -> Calling/Data Features

How To Enable/Disable Basic Call Forward Boom Red

Turn On Call Forwarding From Your Mobile Phone - Dial *72. - D...
Home -> Boom! Networks -> BOOM Red -> Calling/Data Features

AutoPay and Payment Methods

To update or add new card for auto pay, log into your MyAccount (https://myac...
Home -> MyAccount Postpaid (LD)

How to Setup your Android's Basic Visual Voicemail

Basic Visual Voicemail- Android Visual Voicemail may not be accessible if ...
Home -> Technical Support -> VoLTE (HD Voice)

AutoPay and Adding Payment Methods

To update or add a new card for auto-pay, follow these simple steps by loggin...
Home -> MyAccount Prepaid

BOOM Red APN Settings

boom! RED APN Settings Name: Verizon APN: you can use either internet or v...
Home -> Technical Support -> APN and Data

Boom Purple APN Settings

For Most Android phones: - Pull down the notifications screen & tap on S...
Home -> Technical Support -> APN and Data

Enable VoLTE on Motorola Devices with Amazon Locksreen and Offers

1. Have your boom! Mobile friendly enable HD Voice (VoLTE) 2. Input the boo...
Home -> Technical Support -> VoLTE (HD Voice)

If your iPhone or iPad shows No Service or Searching

If you are on boom! RED make sure you have our Network Configuration Profile ...
Home -> Technical Support -> Apple iOS Support

5G Network Access

5G on the boom! Mobile Purple Network On the Purple network, we support some...
Home -> Boom! Networks -> BOOM Purple

5G Network Access

5G on the boom! Mobile Red Network On the Red network, we support 5G compati...
Home -> Boom! Networks -> BOOM Red

Data Not Working

If your data connection is not working you can try the following: - Chec...
Home -> Technical Support -> APN and Data

Connect to Wi-Fi on your iPhone, iPad, or iPod touch

Learn how to connect your device to a Wi-Fi network, including open, secure, ...
Home -> Technical Support -> Apple iOS Support

Remove or switch the SIM card in your iPhone or iPad

Learn how to remove or transfer the SIM card in your iPhone or iPad (Wi-Fi+ C...
Home -> Technical Support -> Apple iOS Support

boom! Blue Voicemail Guide

Call voicemail to listen to messages From your wireless phone - From y...
Home -> Technical Support -> Voicemail & MMS

VoLTE (HD Voice) FAQ's

- Will my calling areas be restricted after I add HD Voice? No, your callin...
Home -> Technical Support -> VoLTE (HD Voice)