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Getting Started - Yearly
Step 1. Purchase a year plan from options found here (https://www.boom.us/dat...
Updated:
May 06, 2021
Home -> Boom! Networks -> BOOM Black
Getting Started - Monthly
Step 1. Purchase a BOOMfi (https://www.boom.us/boomfi) device Step 2. Once y...
Updated:
May 06, 2021
Home -> Boom! Networks -> BOOM Black
Important Update: Cell Phone IOS and OS network issues.
Dear Valued Customers, We're dedicated to providing the best support and ser...
Updated:
Sep 18 (6 months ago)
Home
Update your carrier settings on your iPhone or iPad
Learn about the carrier settings updates for your iPhone or iPad. Carrier se...
Updated:
Mar 29, 2017
Home -> Technical Support -> Apple iOS Support
Changing Phones
Changing Phones To change devices on any of our networks you will need to re...
Updated:
Jan 21, 2021
Home -> Technical Support -> Changing Devices
Log In Problems / Registering your Email Address
To access your account online you can go here: https://myaccount.boom.us/ ...
Updated:
Aug 05, 2020
Home -> MyAccount Prepaid
Log In Troubles / Registering your Email Address
To access your account online you can go here: https://myaccount.boom.us/ ...
Updated:
Aug 09, 2020
Home -> MyAccount Postpaid (LD)
If your iPhone or iPad shows No Service or Searching
If you are on boom! RED make sure you have our Network Configuration Profile ...
Updated:
Sep 15, 2017
Home -> Technical Support -> Apple iOS Support
Carriers Account # & Pin locations
Last update: 3-15-17 ________________________________________________________...
Updated:
Feb 21, 2020
Home -> Porting and Activation
How to Setup your Android's Basic Visual Voicemail
Basic Visual Voicemail- Android Visual Voicemail may not be accessible if ...
Updated:
Apr 05, 2017
Home -> Technical Support -> VoLTE (HD Voice)
How to delete a configuration profile on your iPhone
- If the app has a configuration profile, delete it. - Go to Settings > G...
Updated:
Feb 19, 2020
Home -> Technical Support -> Apple iOS Support
Remove or switch the SIM card in your iPhone or iPad
Learn how to remove or transfer the SIM card in your iPhone or iPad (Wi-Fi+ C...
Updated:
Mar 29, 2017
Home -> Technical Support -> Apple iOS Support
Learn which size SIM card your iPhone or iPad uses
To learn which SIM card your iPhone or Wi-Fi + Cellular model iPad uses, find...
Updated:
Mar 29, 2017
Home -> Technical Support -> Apple iOS Support
Changing Contact Information
To change your contact information, including your address or email address. ...
Updated:
Aug 05, 2020
Home -> MyAccount Prepaid
AutoPay and Adding Payment Methods
To update or add a new card for auto-pay, follow these simple steps by loggin...
Updated:
Oct 21 (5 months ago)
Home -> MyAccount Prepaid
boom! Blue Voicemail Guide
Call voicemail to listen to messages From your wireless phone - From y...
Updated:
Jan 21, 2021
Home -> Technical Support -> Voicemail & MMS
Connect to Wi-Fi on your iPhone, iPad, or iPod touch
Learn how to connect your device to a Wi-Fi network, including open, secure, ...
Updated:
Mar 29, 2017
Home -> Technical Support -> Apple iOS Support
Data Not Working
If your data connection is not working you can try the following: - Chec...
Updated:
Nov 18, 2021
Home -> Technical Support -> APN and Data
Caller ID
Caller ID displays the caller's phone number on your phone, it may also show ...
Updated:
Apr 06, 2017
Home -> Boom! Networks -> BOOM Red -> Calling/Data Features
How To Enable/Disable Basic Call Forward Boom Red
Turn On Call Forwarding From Your Mobile Phone - Dial *72. - D...
Updated:
May 31, 2018
Home -> Boom! Networks -> BOOM Red -> Calling/Data Features
How To Enable/Disable Call Forward No Answer: No Answer/Busy Transfer Boom Red
Description You can have incoming calls answered by another phone whenever ...
Updated:
May 31, 2018
Home -> Boom! Networks -> BOOM Red -> Calling/Data Features
How do I set up a 6-way call?
How do I set up a 6-way call? You can set up a 6-way conference call the sam...
Updated:
Sep 08, 2017
Home -> Technical Support -> VoLTE (HD Voice)
Enable VoLTE on Motorola Devices with Amazon Locksreen and Offers
1. Have your boom! Mobile friendly enable HD Voice (VoLTE) 2. Input the boo...
Updated:
Mar 05, 2018
Home -> Technical Support -> VoLTE (HD Voice)
iOS APN Profile
*If activating BEFORE April 19th, 2018 please follow the steps below: I am v...
Updated:
Apr 16, 2018
Home -> Technical Support -> Apple iOS Support
5G Network Access
5G on the boom! Mobile Purple Network On the Purple network, we support some...
Updated:
Nov 09, 2021
Home -> Boom! Networks -> BOOM Purple
How To Enable/Disable Call Waiting
How to Switch between two phone calls: When you're on call and a second call...
Updated:
Apr 12, 2017
Home -> Boom! Networks -> BOOM Red -> Calling/Data Features
5G Network Access
5G on the boom! Mobile Red Network On the Red network, we support 5G compati...
Updated:
Nov 09, 2021
Home -> Boom! Networks -> BOOM Red
boom! Purple Voicemail
Set up your voicemail - Press and hold the 1 key or dial 123 on your de...
Updated:
Apr 09, 2021
Home -> Technical Support -> Voicemail & MMS
SMS/MMS Troubleshooting
Please ensure you have available messages to send in your plan. You can check...
Updated:
Jan 21, 2021
Home -> Technical Support -> Voicemail & MMS
Voicemail Support & FAQs
What is Voicemail? Voicemail takes a caller's message when you can't answer ...
Updated:
Feb 19, 2020
Home -> Technical Support -> Voicemail & MMS